Telecallers
Collection and sales calling teams, queues and outcomes.
Telecallers
16
8 collection · 8 sales
Calls today
412
Promises to pay
63
Unallocated cases
27
| Telecaller | Group | Assigned | Connected | Promises | Collected / converted | |
|---|---|---|---|---|---|---|
RK Ravi Kumar | Collection | 62 | 41 connected | 18 | ₹3.1 L | |
AV Anita Verma | Collection | 58 | 47 connected | 22 | ₹3.9 L | |
PR Pooja Rai | Sales | 70 | 52 connected | 9 | — | |
MG Manish Gupta | Sales | 64 | 38 connected | 7 | — |
| Customer | Overdue | Amount | Last outcome | Assigned |
|---|---|---|---|---|
IK Imran Khan | 12 days | ₹4,200 | Promised 04 Oct | Ravi Kumar |
MY Mohit Yadav | 5 days | ₹2,900 | Not reachable | Ravi Kumar |
SD Sunita Devi | 2 days | ₹3,150 | Evidence uploaded | Anita Verma |
| Lead | Product | Source | Last outcome | Assigned |
|---|---|---|---|---|
RM Rahul Mehra | Personal Loan | Company Lead | Callback 03 Oct | Pooja Rai |
FS Farah Siddiqui | BL | Company Lead | Converted | Manish Gupta |